Hey Pretty – returns happen!...but they're expensive, time consuming and no fun for anyone so we encourage you to ask questions upfront about sizing, length, material, etc. If you change your mind about an item, you have the option to return it for exchange, store credit or majority refund, based on the following…
- Merchandise must have ARRIVED back to us within 30 days of the confirmed delivery date indicated by your order’s tracking number (60 days for International Orders in observation of Customs delays).
- Custom orders are not returnable
- We do offer refunds but please know that 15% will be withheld to cover processing, restocking, card fees, etc.
- Items must be in NEW condition - no signs of wear, tags attached, unwashed, unaltered, stain free, makeup free, smoke free and deodorant free.
- Any item purchased “on sale” is a final sale but size exchange for the same item is welcome, when available.
- Shipping charges are nonrefundable.
Be sure to inspect your order upon arrival. If there happens to be an issue with absolutely anything, please contact us immediately so we can take good care of you:
firstname.lastname@example.org or 903.427.1558
Detailed guidelines for returns/exchanges:
- Please do not attempt to return items beyond our 10 DAY timeframe. We cannot send it back for free.
- If you're exchanging and worried about your new size/color being sold out by the time your package arrives, let us know what you need and we're happy to reserve your new item until your exchange makes it back to us.
- Please include the stub at the bottom of your packing slip OR your own note with your name, order number (if you have it) and indication of exchange, store credit or refund (15% withheld).
- Buyer assumes all return/exchange shipping costs unless Wild Bleu made an oops.
- Feel free to ship your returned merchandise at your own discretion, but we do encourage you to use a form of delivery confirmation, as the responsibility of the item(s) is yours, at this point. You’re welcome to reuse the package that your order arrived in - it doesn’t have to be pretty!
- Don't wanna make a special trip to the Post Office? We'll help! You can go through us and we'll email a shipping label directly to you. Shoot us an email to email@example.com with "Return Label" in the subject line. Let us know which items are coming back and we'll generate the label in our system for USPS Priority and email a payment link to your inbox. Just print and tape the label to your package!
- We receive all returned items through our PO Box so that all carriers can deliver them to the same, safe, centralized location, at any time. Whether you use UPS, FedEx, US Postal Service, etc., please include this entire address:
- Upon arrival your return will be processed in the next 1-2 business days. If it’s important that you know when your return arrived, please refer to your means of Delivery Confirmation.
- Once we verify that the return/exchange parameters have, in fact, been met – we’ll send an email notification of actions taken and any necessary details.
- Questions? Give us a shout at firstname.lastname@example.org or 903.427.1558
We realize that our setup isn't conducive to everyone's ideal shopping experience and that's ok....we have a niche clientele that we wouldn't trade for any strip mall, cookie cutter demographic. Manners and genuine hospitality are at the forefront of our mission....rudeness has no place here, and grace and charm aren't forfeited in the name of "issues". While we're human and can't possibly guarantee perfection - we can guarantee that you matter to us and we're prepared to do whatever we can to make you a happy girl...that's our Wild Bleu promise to you.
The terms “we,” “us,” and “our” refers to Wild Bleu Inc. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.
PHYSICAL PRODUCTS FOR SALE (the “Service”).
INFORMATION WE COLLECT
This Site only collects the personal information you voluntarily1 provide to us, which
- First and Last Name
- Email Address
- Billing Address
- Shipping Address
- Phone Number
The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.
THIRD PARTY LINKS
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be
accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
UPDATING YOUR INFORMATION
You may access and correct your personal information and privacy preferences by contacting us via email at email@example.com.
CHANGES TO THIS POLICY
TERMS AND CONDITIONS
BY VISITING WWW.SHOPWILDBLEU.COM, YOU ARE CONSENTING TO OUR
TERMS AND CONDITIONS.
The terms “we,” “us,” and “our” refer to Wild Bleu Trading Co The term the “Site” refers to www.shopwildbleu.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
PHYSICAL PRODUCTS FOR SALE
Use of www.shopwildbleu.com, including all materials presented herein and all online services provided by Wild Bleu Trading Co., is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and other information are subject to change. Wild Bleu Trading Co makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Wild Bleu Trading Co disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Wild Bleu Trading Co. will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.
MATERIAL YOU SUBMIT TO THE SITE
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
OUR INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by Wild Bleu Trading Co., including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
LIMITATION OF LIABILITY
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, WILD BLEU INC IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF [INSERT YOUR COMPANY NAME] HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL WILD BLEU INC’S CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM WILD BLEU INC, AND IF NO PURCHASE HAS BEEN MADE BY YOU WILD BLEU INC’S CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.
THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Wild Bleu Trading Co You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
EFFECT OF HEADINGS
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
ENTIRE AGREEMENT WAIVER
This Agreement constitutes the entire agreement between you and Wild Bleu Trading Co pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Wild Bleu Inc shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Wild Bleu Trading Co.
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
WILD BLEU ATTN: TIERNEY PERKINS, 101 W BORADWAY, CLARKSVILLE, TX 75426
GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Texas as applied to contracts that are executed and performed entirely in Wild Bleu Inc. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Red River County, Texas. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution3 or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.
Updated: October 2014